Product Support

The Real-Time Data Company offer support for both standard products and bespoke equipment. Support packages are assembled to meet the needs appropriate to each project. The following list shows some of the elements that can be included in our support contracts

On site test and verification support/services

On site trials support

Remote support options

Telephone support

Training - operator through to maintenance

Return to factory repair

Spare component holding

Knowledge retainer

Upgrade paths

Preventative maintenance (several options)

Hot-spare' - system replacement for rapid recovery

Extended warranty

__________