Support
We offer support for both standard products and bespoke equipment. Support packages are assembled to meet the needs appropriate to each project. The following list shows some of the elements that can be included in our support contracts;
- on site test and verification support/services
- on site trials support
- remote support options
- telephone support
- training - operator through to maintenance
- return to factory repair
- spare component holding
- knowledge retainer
- upgrade paths
- preventative maintenance (several options)
- 'hot-spare' - system replacement for rapid recovery
- extended warranty
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